Security Printing Modernisation at Percetakan Keselamatan Nasional

Security printing is one of the few industries where IT downtime can stop the production line cold — and where licensing compliance is not just good practice but a regulatory requirement. When Percetakan Keselamatan Nasional Sdn Bhd (PKNSB), one of Malaysia's leading security printing companies, needed to upgrade its production and creative IT infrastructure, the engagement carried more constraints than a typical office refresh. Khalbyte delivered the full package — over RM120,000 of licensed hardware and software — calibrated to PKNSB's specific operational profile.

About the client

Percetakan Keselamatan Nasional Sdn Bhd is one of Malaysia's leading security printing companies, entrusted with producing highly sensitive and secure documents for both government and private sectors. To support their growing digital operations, the company required a complete upgrade of their IT infrastructure with reliable and licensed solutions.

For a security printing business, every workstation that touches a design file or a production workflow needs to be reliable, audit-trail-compatible, and running fully licensed software. Counterfeit software or unlicensed plugins on a security printing workstation are not just a legal liability — they introduce attack surface and trust questions that no client of a security printer can tolerate.

The brief

The client needed a large-scale supply of professional-grade PCs and software to enhance productivity across departments, complemented by high-performance Apple devices for design-related workloads, plus essential accessories and licensed software to support daily operations. The solution had to be scalable, compliant with licensing standards, and capable of supporting long-term operational demands.

Distilled, the brief had four pillars:

• Large-scale supply of professional-grade PCs and genuine licensed productivity software
• High-performance Apple devices for demanding creative workloads
• Premium accessories and software licenses (Adobe and related) to support daily production
• Scalable solution aligned with licensing compliance and long-term operational demands

Phase 1 — Professional-grade PC fleet with licensed productivity stack

Twelve units of full-set PCs bundled with Microsoft Office Home & Business 2024, ensuring genuine licensing and productivity readiness across teams. Each PC was specified for sustained office workloads and pre-imaged with the agreed standard build before delivery. Asset registers were handed over to PKNSB's IT lead with serial numbers, license keys, and configuration documentation so that licensing audits and warranty claims downstream would be straightforward.

The licensing aspect is worth emphasising. Many businesses purchase PCs and then license software separately, often through inconsistent channels. Khalbyte bundles licensing with hardware delivery so that every machine arrives with valid, properly registered software — no ambiguity, no orphaned licenses, no surprise audits later.

Phase 2 — Apple iMac 2025 (M4) for the creative team

A custom-spec iMac 2025 (M4) designed for high-performance creative and design applications. For a security printing company, the design team is the production engine — layout precision, colour fidelity, and Adobe Creative Suite responsiveness directly determine output quality and turnaround time. The M4-based iMac was chosen for its combination of display calibration, processing headroom for complex Adobe workloads, and reliability under continuous use.

Khalbyte handled the specification, sourcing through authorised Apple channels, and delivery with Apple warranty intact. For creative-team hardware especially, sourcing matters: parallel-imported Apple devices may carry serial numbers locked to other regions, voiding warranty in Malaysia. PKNSB's iMac was sourced cleanly through authorised channels, with full local warranty support.

Phase 3 — High-end UPS systems for production continuity

Six units of high-end UPS systems installed to ensure uninterrupted workflow for PKNSB's design team. In security printing, an unexpected power blip during a complex Adobe rendering can mean hours of lost work and missed deadlines. The UPS systems were sized for the workstation load profile, with battery runtime adequate to ride out a typical Malaysian power interruption or to allow controlled shutdown during longer outages.

UPS units are often the unsung hero of an IT delivery — clients rarely think about them, but the day they save a critical job from a power dip is the day the entire investment pays back.

Phase 4 — Adobe Creative Cloud and premium accessory bundle

A range of high-end accessories and premium software licenses including Adobe products and docking hubs, with a total value exceeding RM50,000. For a creative team, Adobe Creative Cloud is the production toolkit — Photoshop, Illustrator, InDesign, Acrobat Pro, and the broader application ecosystem. Khalbyte handled the licensing procurement to ensure every seat was fully entitled, properly registered, and aligned with PKNSB's procurement compliance requirements.

The accessory bundle covered docking hubs (allowing the creative team to expand iMac connectivity for external displays, colour-managed monitors, and peripheral devices), premium input devices, and the cabling required to set up each workstation to the standard expected of a production-grade creative environment.

Project value and outcome

The total engagement exceeded RM120,000, with Adobe and premium accessories alone exceeding RM50,000. More important than the value figure are the outcomes PKNSB reported after deployment:

• Streamlined internal processes with fully licensed productivity software across the team
• Enhanced design and creative capabilities using the latest Apple hardware
• Improved operational efficiency with high-end accessories and reliable IT tools
• Cleaner licensing audit trail with all software entitlements documented and bundled at delivery

Why this engagement matters

The PKNSB engagement reflects what end-to-end IT solution delivery looks like when the client's industry has specific operational and compliance requirements. Not every PC supplier can correctly source Apple creative hardware through authorised channels, bundle Adobe licensing without creating compliance gaps, specify the right UPS for a Malaysian power profile, and tie all of it together with an asset register that satisfies an internal audit.

For Khalbyte, this engagement reinforces the value of offering hardware, software licensing, accessories, and creative-team specialisation under a single delivery rather than fragmenting across three or four vendors. For PKNSB, the result is an IT environment that matches the seriousness of their security printing operations — reliable, fully licensed, and ready for the long term.

See more

View the project summary at /project/percetakan-keselamatan-nasional-sdn-bhd/. To engage Khalbyte for a creative-team IT supply or licensed software bundle, contact our team or explore our IT supply service.